Shipping & Return Policy

Shipping & Delivery

Domestic- There is a FREE Shipping on orders above INR 5000 within India. Use Discount Code at Checkout for select orders. Products will be dispatched depending on the order size and making. Once the product is ready, it will be delivered within 15 days. 

International- International shipping will be charged extra. International shipments will be delivered in 15-20 days.

 

Products eligible for return?

We have a no-return policy. Most of our items can be exchanged for a new product only if the product is imperfect in size. Please read the product page for details. The products received in promotional offers cannot be returned or exchanged.

 

Damaged or wrong product?

We quality control all our shipping and packaging processes, but if you do receive a damaged product or an incomplete order, simply get in touch with us within 24-48 hours of receiving your order with pictures at ravaitisales@gmail.com. The tags/labels should remain intact.

 

Reverse pickup service?

We do not have a reverse pickup service now. You will have to courier the product back at our studio address.

 

To process return?

It will take 15-20 days for you to receive a replacement.

 

Customized orders?

This depends on the product ordered. Some products maybe on pre-order so please expect delay in the dispatch of these products. Please allow us 15-20 working days for the courier to be delivered once shipped.